Hi, I purchase a new AP3-AU-SUB-004 for my 2018 STI (from Australia). Download the latest version of AP Manager here: 2. A crash was detected during performance results calculation thats was my ap shows when i tried to use 0-60 calculation tests. Ethernet is best used when you're trying to attain the fastest, most consistent Internet connection. Depending on the update, you may need to reflash your vehicle with a new map file once the updates have been applied to the Accessport. Can I still use it to just monitor and read codes without reverting the tune back to stock? Hi there! A firmware update itself will not make visible the new maps if your Accessport is installed. Quick Fix: Computer Connection Issues - Customer Support Center Let me know if that comes up. I get an error unable to update OBD hardware (0) and I have a lot riding on this to make it work. Ill ask one of our customer service representatives to reach out and get a service ticket started with you. I am running 1.7.4.2-20224 and have 2011 BMW 335XI USD with Automatic. Designated root has priority 32778, address 0019.e849.d380, Designated bridge has priority 32778, address 0019.e849.d380, Designated port id is 128.17, designated path cost 0, Timers: message age 0, forward delay 0, hold 0, Number of transitions to forwarding state: 1, SwitchB#sh spanning-tree int fastEthernet 2/0/15 detailPort 71 (FastEthernet2/0/15) of VLAN0010 is root forwarding Port path cost 19, Port priority 128, Port Identifier 128.71. Refer to your AccessPORT manual if you are unsure of where these are.) If you're connecting your computer directly to the modem on a network that uses a separate router, unplug the router from the modem's Ethernet port before proceeding. It looks like youve already reached out to our Customer Service Team and Jared has replied. Open AccessPORT Manager software and plug in your ALTA AccessPORT and click the Connect button. If your computer doesn't have an Ethernet port, you'll need to buy a USB-to-Ethernet adapter for your computer. Is current network design is correct behaviour? 5. When I am in the accessport manager I go to the View button and then advanced. I am not coming it right, any other suggestions that I might try? This article was co-authored by wikiHow staff writer, Travis Boylls. Sorry for the bad news. You can find out more about our use, change your default settings, and withdraw your consent at any time with effect for the future by visiting Cookies Settings, which can also be found in the footer of the site. How to Unmarry a Cobb Accessport without the Car? [Answer] I would never tell someone to not use one. Enter your network password. After I do this it says: not connected What am I doing wrong.