Fill out all shipping and payment information. All Final Sale items are not returnable or exchangeable. The whole refund process will be faster. You should not put patent leather bags into plastic or polyester bags since the material may become adhered to the bags.4. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Custom sizing takes the same amount of time to make and ship to you! View the, Yes. Order Number: Write an Inquiry: *. Select the item(s) that you want to return. 5. Cancel order 72-120 hours after payment: 50% refund + shipping fee. Professional Care From Material to Delivery. Find out how we combat fake reviews. The dresses were beautiful. All Rights Reserved. JJ's House review at a glance Website: jjshouse.com A China based online store founded in 2007 Online store specializing in women dresses, shoes, and accessories for special occasions such as weddings, proms, and more Supports both standard sizes and custom sized product Custom-sized dresses comes at a cost of $20 Hope to hear from you soon. The fastest shipping - expedited shipping takes 3-6 days for the shipment. Bags of different colors should not be put together to prevent the colors from rubbing off into one another.2. My way of saying THANK YOU. Hope we can serve you again in the future and make you a happier customer. We also appreciate your honest feedback about your experience. For more information regarding Try-On dress returns, please see our At-Home Try-On Program. Any purses that are not often used should be kept in your luggage, which ensures that they are in clean condition and thus no need for dusting them off. This company responds to reviews on average within . Submit a Request - JJsHouse.de But the points used for your order will not be refunded. Please include the reason for return and photographs for verification. We reserve the right not to accept the returns without prior approval from our Customer Service. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order. All new orders are subject to the current production period. Please understand that items that do not fit properly but in accordance with the specifications you ordered cannot be returned or exchanged.Your option is to look for a local tailoring service at your own cost. How can one enhance the durability of the handbags?1. We are sorry but currently we do not have any physical stores. I ordered a standard-size dress, not a custom-made one. No returns and no exchanges for face masks items. Refunds will be rejected for any items arriving back with obvious signs of wear, wash, alterations, or missing tags. This is to safeguard any of your purses from being stolen and eliminate the inconveniences of having to borrow one from a friend. We researched this on Apr 14, 2022. We recommend checking your junk and spam folder if you're having trouble finding it. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. There are 195 customers that JJsHouse.com, rating them as excellent. Because of this, we recommend returning all unwanted items at one time. We are sorry to hear that you are not happy with the shopping experience with us. Please check your email at your convenience.Please let us know if there is anything else we can do for you. I have suggested jj's to several people and when my son gets married next year, I will be ordering my mother of the groom dress! The basket should have a few very small fiber cloths that make the normal maintenance smooth and brighten up the components on the purse without damaging it while wiping off the outside dust. Colors are subject to the actual dresses you get. The complaint has been investigated and resolved to the customers satisfaction. Thank you, and please pass on my thanks to everyone involved - it was a great day. View the, Yes. If you don't remember whether you used your account or Guest Checkout to place your order, try both of the above instructions, and if neither work, reach out to our customer service teamwith your order. Please refer to the following steps: It takes weeks to receive the order, Dear penny_leach,We have our own size chart on the website, and it is strongly recommended that you choose the size according to the size chart.Sorry to hear that shipping status is not updated regularly. If the payment method is available for your country, you will see this payment option at checkout. Slight color aberrationmay not mean that the dressis defective or mis-shipped. Add a Photo Note: Please only provide JPG/PNG/GIF/BMP files.Individual photo size cannot exceed 2MB. To help solve the problem in a timely manner, could you please give us your order number so that we can continue to deal with your case?Thank you for your cooperation in advance. Which it doesn't give you any other options. Have a wonderful day. Please note that we only accept products in their original condition, and we cannot process any products that are returned without our prior knowledge. 4. Review that everything is correct and click "Checkout". You will be responsible for all return shipping costs. Personalized items cannot be returned. JJsHouse - Wedding & Occasion - Apps on Google Play Jjshouse return center phone number frost24time.com 888.282.6060 For the best service and selection, please order your replacement items online or in the U.S., call 1.888.282.6060, or in Canada, call 1.877.794.5304 for assistance. It goes against our guidelines to offer incentives for reviews.