The company agreed to raise and equalise wages after 80 days of strikes. When you contact us with an issue, we will try to resolve it quickly and informally. Or do you have information on a company that you would like to share? As a result Mears has had to scale back its ambitions. They lie and are deceitful. Absolutely disgusting company! Absolutely disgusting. What exactly does this mean in practice? Brent housing need to STOP using them ASAP! It was very hard to reach and he had to take out the toilet and break through the wall. In particular, Mears worked on two big government tenders in 2018. Keep a note of all the names of people you have spoken to, a brief synopsis of what was discussed and copies of all letters. You can also raise a complaint by calling 0800 031 8628 option 4. Secondly, the affordable subsidiaries can be used to access public grants: We work with investors to purchase stock where we can secure long leases at affordable rents and can utilise Local Authority funding in addition to leveraging in private institutional funding.. Like G4S, Serco, Capita and other well-known outsourcing corporations, Mears Group has grown from the ongoing privatisation of public services. Phone: 033 0678 0277. . Registered Office: Innova House, Innova Park, Kinetic Crescent, Enfield, London EN3 7XH. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Its accounts contain a long justification for the potential of its home care business, and thus maintaining the value of its goodwill. For example, a website may provide you with local weather reports or traffic news by storing data about your current location. They no show and expect us to wait months for another booking. To make things worse, a lady called Nikki/Nicky was beyond rude on the phone, and for no reason whatsoever! When we investigated Mears in our Home Care Business report two years ago, we found the company appeared, on the whole, to be providing a better service than its for-profit rivals. Mears Group will always aim to resolve your complaint however; if you are not satisfied with our response, we will escalate this to a senior colleague for re-investigation and we will provide you with a further update/proposed resolution within five working days. On the flip side, if you have a positive comment about their service, please let them know so that it can be developed as best practice. Email:feedback.mearsliving@mearsgroup.co.uk. Repairs | Mears Living Work with others if you are not the only one experiencing problems or issues, it is important that you all log the problem and complain to ensure that the organisation realise this is a wider problem. Its flagship regeneration contract in Milton Keynes may be collapsing amid allegations of overcharging for repairs, while it has recently been dropped from a big repairs deal on its home turf of Gloucestershire. Damage, mess and no funds to sort out any of it.They are also overly agressive in chasing safety certificates despite refusing to give details of the Tenants, which they regularly change around, so access can't be gained to do said checks.Dangerous to the reputation of legitimate housing companies from every aspect! Mears shares are bought and sold on the London Stock Exchange. Facilities Management. To make a complaint or provide positive feedback, please use one of the contact methods on our Customer Satisfaction page. Mears is a leading provider of repairs and main Mears Group | Gloucester Never follow up on calls or emails. Families in SFA must ensure that pets are kept under proper control and are prevented from being a nuisance. Uerii claims that this was the state of the accommodation since May 2020 when she was first moved into shared accommodation. You mean the numerous times you were meant to come out but your contractors are so lazy they cant be bothered to make an effort to come out so pretend they have and then send a text to say sorry you were not in.Not only that when they come they do half a job if they cant be bothered to investigate more. If at any time you feel that you are being threatened, or illegal behaviour is occurring, you should call the police. When you make an official complaint, we will log it and formally acknowledge your complaint within 2 working days. His career has been advising businesses on financial deals such as raising money or buying other companies. Housing Management Services | Mears Group PLC If necessary, contact Environmental Health to record the noise levels. Mears first attempt to make money from old and disabled peoples need for care at home came in 2007 when it bought a home care company called Careforce. Mears is still employed as repairs contractor but now under council management and with its work clearly badg[ed] .. as undertaken by Mears Group PLC to remov[e] confusion for tenants.