Call the number on the back of your member ID card. Contact Optum Rx Pharmacy Care Services Once OptumRx receives your complete order for a new prescription, your medications should arrive within ten business days. Completed refill orders should arrive to your home in about seven business days. 7 a.m. 11 p.m. Get convenient and caring support for infusion therapy. Ordering Prescriptions - OptumRx 28 0 obj <> endobj Learn about the Medicare Advantage plans, Medicare Supplement Insurance plans. Important Information for Georgia Medicaid Members, Stay up to date on the latest OptumRx information. Get your medications delivered straight to you. Optum guides providers through important upcoming formulary updates, Before you send us a prescription and to minimize any delays or outreach, DPL-Footer Legal And Social Bar Component, Utilization management changes, effective 07/01/23, Fraud, waste, abuse and general compliance, Use this form to order a new mail service prescription by fax from theprescriber's office, Mail order prescription physician fax form, Language Assistance / Non-Discrimination Notice, Asistencia de Idiomas / Aviso de no Discriminacin, Verify with your patient OptumRx is their home delivery pharmacy, Verify the medication is covered by your patients health care plan or if it will require a prior authorization, Verify prescription medication name, formulation, strength, directions, quantity, and refills are complete, Verify all prescriptions for diabetic supplies are coordinated and provide specific brand and directions (i.e. Frequently asked questions - OptumRx New prescription physician fax form - OptumRx Specialty Pharmacy Patient Get started with Specialty Pharmacy Refill your prescription Track your order Manage your account online Live chat Billing questions Technical support Other questions Infusion Pharmacy Patient For requests for buy and bill, please contact the patients medical benefit. There's a chance of irritation, dryness and eye asymmetry. $0 copay may be restricted to particular tiers, preferred medications, or home delivery prescriptions during the initial coverage phase and may not apply during the coverage gap or catastrophic stage. Take charge of managing and ordering your medications. Complete an order form and mail it with your written prescription(s) to the Optum Home Delivery pharmacy. 2023 Optum, Inc. All rights reserved. For additional assistance, see more ways to get in touch. Find support and resources for health care providers or learn about career opportunities. [[state-end]], Your session is about to expire. Look below for all the ways to get in touch. Contact Us - OptumRx Call 1-800-711-4555, 5 a.m. - 10 p.m. PT, Monday-Friday and 6 a.m. - 3 p.m. PT, Saturday If you cannot submit requests to the OptumRx PA department through ePA or telephone, click here. Click here to view the OptumRx PA guidelines and Exception Request Procedures. You will automatically go back to the PDF Prescription Reimbursement Request Form - OptumRx Step 1 - Begin by downloading the form in Adobe PDF and opening it up in the PDF reader of your choice.