After that if you don't cancel it costs $11.99/month. Just thought I should let you know that it isn't a scam. The guy was hard to understand. I am calling again tomorrow and this time I will not take no for an answer, that is if they even let me give them an answer. Ask the agent to cancel your Backstage Pass membership. When they refuse to help you or anything, say that you want to speak to a supervisor, NOW or you'll keep calling until you get to one. Create An Account. So like the Slovakian i am confused who/how this charge appeared on my card. Posted 12/11/2013. What grinds my gears is the clear lac of ethics presented by this company. We regret that we are unable to cancel orders once they have been sent to one of our fulfillment centers or partners for processing. I was stunned. I was at my local Sam Goody, purchasing Christmas Presents. How to cancel FYE VIP backstage pass - YouTube I made the purchase in January! I want my money refunded immediately! There is nothing hard about calling a customer service number and being assertive to get your money back, ESPECIALLY if its on a credit card. I'm by no means perfect. When you call, be certain to say you are canceling immediately and that you do not want to be charge. There is no reason anyone would willingly pay for it. You little twit You sit there and cry about poor you losing your job if you don't ram enough of these VIP cards down peoples' throats! Then I was given a cancellation number. Use it to sign up for any free trial, and you will never be charged after a free trial again. But, even so, you'd have to be a complete idiot to fall for it. Most people would read a contract before signing something that isn't a credit card slip 2023, Emma Technologies LTD. All Rights Reserved. Whether you're close to home or on the road, simply search for participating brands and locations on your mobile device and show the coupon at checkout to redeem the offer. Contact the FYE customer service on 1-877-351-2131. Beware of FYE's VIP Backstage Pass program | Boing Boing This company is nothing a but a bunch of ### who feel the need to push things on you, and then lie to you when you want to cancel your account. Customer must call to cancel 1-877-351-2131 and can cancel at any time. READ EVERYTHING YOU SIGN! So after I said I'd sign up, she says "Yay! Is FYE Backstage Pass treating you unfairly? Prices on FYE.com do not reflect pricing in FYE retail stores. Fye asked me if i wanted to sign up for the fye backstage vip pass. FYE - backstage pass vip/magazine program. I ask why. FYE VIP Backstage Pass: Won't cancel/Keeps charging after cancellation "After about a month or so, I check my credit card online . 1. Apparently, this company is just willing to call peoples' bluff on the deals, and that makes me angry. FYE offers its new members a one-month free trial that, will automatically turn into a paid monthly subscription. I've personally never had a problem cancelling, I tend to do it online because I know the hassle of talking on the phone, but the people at customer service are just doing their jobs. I am finding frequent $9.99 charges on my credit card from FYE VIP. ); and I would have to call back in 5 days in order to cancel. You should receive a confirmation email within several days with additional instructions. On the middle of the receipt it says that if I don't cancel a subscription in 30 days, I will get charged 11.99$ per month ( for how many months exactly? :D Like I said, my post was aimed at the original poster- I thought it'd be understood, and I'm sorry to have gave you the wrong impression. Regular Price:$34.99 Share your photos and videos with others to prove the truth of your words. Who signs up for something when their kid is screaming? Reddit and its partners use cookies and similar technologies to provide you with a better experience. Well I'm a sales person and I don't convince anyone to get anything. Apparently the D-bag who took the call couldn't understand English very well and documented that we want to continue the services. This is a specialty entertainment store with many different options for their loyal customers and people passing by take that for granted. I had no idea I was going to B VIP of anythingSo what did I do?I called my bank and change my ACCOUNT #Lesson Learned, ..Always listen to what anybody has to say especially when they're trying to sell U something. But that applies to pretty much every agreement you'll ever come across- it's not specific to the V.I.P. Order History. indefinitely?). Read More. Phone - +1-877-351-2131. And did I mention anywhere in my complaint that my child was screaming or that my child was even with me? Stay alert, friends. In about 10 words! I took it to myself to look up what it is all about and here is what I found out. The DoNotPay robot lawyer, which won the prestigious ABA Brown Award for its services, can help you sue the company in small claims court. I understand the frustration of having sales associates omitting information but this can all be avoided if everyone would just pay a little attention to what is going on and read a receipt before signing. Keep up to date with the newest releases or just browse other readers' hauls and collections. I declined the card, and paid for my purchase with my debit card. FYE vip membership review, not worth it. - YouTube Because, when people do sign up for the backstage pass, THEY ASK ABOUT IT FIRST! No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Payment Options | FYE Follow these steps: Using your phone, call 1-877-351-2131. A receipt is required. Sep 10, 2009 6:34 pm EDT. You can't listen if THEY WON'T TELL YOU. Well, last night in my rare instance of checking my bank account, I noticed an $11.99 charge for FYE VIP BSP. The complaint has been investigated and resolved to the customers satisfaction. FYE - won't cancel/keeps charging after cancellation, FYE - backstage pass vip/magazine program, FYE - called to cancel could not get through on four consecutive days. Its wrong but U can;t force anyone to get something they really don't need, I mean come on how often is the average person going to shop at an entertainment center unless you're a DJ or a game addict. What is my FYE VIP membership number? So far I have had no problems. Resolved. :], Ok, I apologize. from your phone. How to Cancel the Fye backstage-pass-vip membership or Subscription Track all your paid subscriptions in one place, for free. VIP Pass Complaints - Membership Terms. So I cancelled my debit-card and ordered a new one (so that they would not have my card #), and will be calling them in a few days. You know what? It is rediculous. Get the Backstage Pass and enjoy an instant 10% discount off your in-store and online purchases. Would like to know how others have dealt with this situation and what the outcome was. Give the rep the info they need to find your account. A. Andrew from Reno of US.